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Client Consultation in Day Spas and Nail Salons

Tips on Effective Client Interview / Consutation:

Make it a habit to Invite the client into your salon by shaking her hand and introducing yourself; address the client by her name if she has visited the salon before. Provide her with a chair that has a backrest and sit across her so you face each other.
Present your client with the necessary paper work, which includes a consultation form to fill and provide her with a pen. Sit with her and assist her whenever necessary.
Go through a client file where you will record all the treatment you give her in the future and any information she gives you.
Ask questions on your client's lifestyle, schedule, personal style and personal preferences. Ask open questions that begin with "how," "what," "why," "where," "which" and "who" to enable you to learn as much as you can from the client.
Listen to your client attentively, maintain eye contact throughout the consultation and clarify the information given if not clear. Note any information that will help you choose a treatment for her.
Perform the necessary treatments and explain to the client what happens at every treatment. Advise her on how to style her hair or take care of her nails and skin while at home. Alternatively, book an appointment where she will come in for the treatment.
Recommend products she will use at home and offer her an appointment where you will assess her progress.

http://www.bodyoptions.net/ * (+63) 919-5664440 * (+63) 916-3410000

(+632) 519-6192 * (+632) 774-2400

FREE Lesson: Tips on Starting a Massage-Spa Center and Nail Salon

Tips on Starting a Spa Business:

Before anything else, write a sound and carefully devised business plan for a spa or have it written by some expert if you cannot do it yourself.
Decide on a good name for your spa; a good name can do wonders for any business.
Make a thorough initial market research before opening a day spa as it will give you an idea of what to do and how to do it the best way.
Next, decide on the services that you will offer in your spa, giving description will help you get more clients if they know what services and treatments are being given.
Find a perfect location where you can start a spa; it should be a place where lots of people notice it or pass it; it can also be at some remote location for more relaxation and away from stress but for that you need heavy advertising to promote it.
Describe your services in detail in pamphlet, brochure or website as it can help get more clients and make you a more responsible and committed business enterprise.
Get a license for opening a spa; this is the most important step to take once you make up your mind to step in this business.
Get the interior of the spa done splendidly as it affects the customers a lot; a nicely and tastefully decorated spa can have a very good impression.
Decide on the kind of equipment you need and how much you need to start the spa; make sure to get good quality equipment or lease it for better results.

http://www.bodyoptions.net/ * (+63) 919-5664440 * (+63) 916-3410000

(+632) 519-6192 * (+632) 774-2400

FREE Nail Solon / Spa-Massage Lessons

Tips on Nail Care:

Filing Nails:

File finger nails and toe when the white part of the nail tip has grown 1/4" from the pink part of the nail. Filing nails before the nail is 1//4" long can weaken the nail. Allowing the nail to grow to a length longer than the base pink nail length will be sure to make them break easily. Nail filing from side to side would weaken the nails. When filing, go from the corner to the center in one direction. Follow the groove on the side of your nail.

Buffing Nails:
Buffing the nails can give them a shinier finish. Start at the cuticle and work your way down to the tip with medium pressure. Don't use a back and forth movement as heat builds up and this can damage your nails. Continue lightly until all ridges on the nail surface have disappeared.
Clean Nails:
Always be sure that nails are clean and dry, free of any oil or lotion, before applying polish. Remove any old polish from nails.

Base Coat:
Use a Base Coat and let it dry for at least 1 minute. The Base Coat helps to keep nail polish from chipping and makes polish last longer.

Applying Polish:

Then apply two coats of polish. You should be able to cover the nail in three stokes, one on each side and then one in the middle.

Drying Time:
Allow your polish to dry thoroughly for several minutes before you apply the next coat. This will avoid the new coat from dragging on the surface of the previous coat and allow the next layer adhere better. Darker shades take longer to dry. Avoid fast drying polish. It does not last as long.

Top Coat:
After your nail polish has dried, apply a clear Top Coat to seal it. Continue to apply the Top Coat daily to keep nails looking fresher longer.

Finally, remove with a nail polish remover that contains hydrating oils.